Get our next newsletter by signing up today

Our next newsletter will be coming out on the 1st of August. You have time to signup  just go to
https://itdefenses.com/adsub.htm

Business IT security - Is your business protected?

With all the events in today's world one thing most managers and owners don't want is to be concerned about IT security.   ITDefenses has the tools and services to protect your business at a level never before available.
Phone 513-275-9712 for a free review and meeting.

New Acer Notebook Coming in August

New notebook from Acer coming in August 2020.  Keep your eyes open for this one.

Swift 3 Pro

Model: SF313-52-56T7
SKU: NX.HQWAA.005
UPC: 193199974549
•    Windows 10 Pro (64-bit)
•    Intel Core i5-1035G4 processor
•    8GB (8) DDR4 memory
•    256GB NVMe SSD
•    13.5" (2256 x 1504) IPS LCD display
•    Up to 16 hours of battery life
•    Co-engineered with Intel for Mobile Performance
•    One year limited warranty
•    114 units per pallet
MSRP: $899.99

Availability: End of August

Phone: 513-275-9712 for more details

View the latest Lenovo Computer Offerings for July 2020 By ITDefenses

If you haven't checked your UPS battery, you may want to now. Most batteries are good for a maximum of three years. ITDefenses handles all the major brands. Phone 513-275-9712 to get your battery on order and schedule your install today.

New Clients -

ITDefenses offers quick onsite service.  Get your PC's and Servers maintained, repaired and monitored when you need it.

Phone us today 513-275-9712 or EMAIL: sales@itdefenses.com

On site services - Serving Cincinnati, Middletown, Dayton, Springfield and parts of Northern Kentucky

Server Support Onsite or Remote

ITDefenses is proud to offer the finest server repair and Monitoring / Management services. ITDefenses RMM (Remote Monitoring and Management) programs dramatically increase your operational efficiency. Our Intuitive, SaaS-based management portal allows you to easily backup, monitor, troubleshoot, and maintain your pc based and mobile based devices.

Our years of experience monitoring many systems has provided us the ability to create a simplified ticket based workflow thats takes the pressure off of you and your company, thereby giving more time to focus on driving your business forward.

ITDefenses offers three distinct levels of service for your servers. Select the package that fits your company needs.

	1 - Call us when you need us. - You have multiple ways to place your service order. Phone: 513 - 275 - 9712, EMAIL: fred@itdefenses.com, Fax: 513 - 813 - 5500 or ONLINE: https://www.itdefenses.com (must register first). Our base rate is $90.00 per hour, with Mileage and Travel charges included. This rate is good for areas within a 50-mile radius of Cincinnati. No need to wait for anyone to visit your offices or make special arrangements, just phone us, EMAIL us, or place an online service order to get your server repaired quickly.
	2 - Preferred Server Care - Are your people spending too much time troubleshooting and resolving issues? With Preferred Server Care you can completely offload server monitoring and management to ITDefenses NOC. Alerts generated by our RMM software are sent to our remote remediation team, which connects to troubled servers to apply the appropriate solution, if on-site services are required we dispatch technicians to handle them. Off-hours support is available in criticial situations. Includes 2,400 preconfigured monitoring rules, Hardware and Software Audits, Logmein Pro Desktop Access, Antivirus Software and update services, Remote restart of services and low-disk space clean up, Automated patching with flexible installation schedule along with schedule optional reboot, Resolve Windows patch failures, Full remote problem resolution (many time you won't be aware of any issues it will be reapaired automatically), Ad Group Policy Troubleshooting, System Performance analysis and troubleshooting, MS Exchange health check and defragmentation, MS Service Pack installation, MS Service Pack Installation, Included Network Availability Monitoring, Performance based testing and resolution Preferred Server Care $50.00 month.
	3 - Elite Server Care - This package includes all of the Preferred Server Care options plus many additional services. If you require only the best in server care, than the Elite Server Care package is the one for you and your company. Our expert technicians are ready to investigate and resolve all server issues, whether they are generated by our RMM alerts or raised by your team via our ticketing system. You benefit from the ITDefenses NOC critical notification and remediation teams, as well as the remote troubleshooting team for your requests. You can forward any event identities, application messagees, windows error message and other anomalies to ITDefneses for best-effort troubleshooting and resolution, including on-site services when required. Specially priced project services are also avilable, this alone is well worth the monthly support cost considering you have over 700 technicians available to resolve nearly any issue. Elite Server Care $64.00 mo.
Phone 513 - 275 - 9712 for quantity pricing.

July V3.1 Newsletter - Learn about the Pros and Cons of All-In-One Computers

July 2020 V2 Newsletter

The Dark side of the Internet - Protecting Your business

The Dark side of the Internet